How to fix "Catalyst Install Manager has stopped working" – Resolved
This is a quick article on how to fix that awful “Catalyst Install Manager has stopped working” message that people have been getting on the last three or so versions of catalyst. This may fix other programs for you as well actually.
Catalyst Crash
Step 1. Close all ATI services/processes in task manager (control+alt+delete)
Step 2. Download and run “KB961894 – VC++ Post 2005 SP1 Redistributable” this resolves many issues that people have had. Even if you think you have installed this before, install it again, as many times this is corrupted. Select ENU (vcredist_x86.exe) for 32bit OR ENU (vcredist_x64.exe) for 64Bit.
Step 3. Download, install and run the Microsoft Installer CleanUp Utility. I know this sounds weird but this can solve a lot of the problems. Use it to uninstall catalyst.
Step 4. Download and install CC Cleaner. Run it a few times.
Reboot and try now!
Note: You may need to do this in safe mode.
Another Fix
1. Go to start -> run -> cmd (use administrative privileges)
2. Go to the folder you extracted the ati drivers (the default should be something like C:\ATI\SUPPORT\ ***** ) *** = the folder inside support.
3. Navigate to the BIN (BIN64 for 64 bit OS users) folder (ex: users can type “cd c:\ati\support\*****” to get to that location and then hit enter)
4. Now type atisetup.exe -Install -Output screen
Hopefully that worked.
If this solution does not work there is another more elaborate solution on Driver Heaven that you can try.
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Loading ...Tags: Catalyst, Fix, Install Manager
Naota | 
October 25, 2009 2:46 PM
22 Comments
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Geek Montage » Catalyst 9.10 Released — October 25, 2009 @ 2:48 PM
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By Fjodor Kon Karne, January 27, 2010 @ 11:40 PM
This tip never gets old.
It solves everything, heck Im sure if you applied this page to the world we would have utopia before the day is over.
By Kyle, February 23, 2010 @ 6:58 PM
Life Saver! I never comment on blogs but this was so helpful I had to. Thank you very, very much!
By Naota, February 24, 2010 @ 12:22 AM
Hi Kyle. I am glad that this tutorial helped you!
By Manny, March 23, 2010 @ 12:11 AM
Big ups! Big ups!
Great info – many thanks!
By Mr K, April 1, 2010 @ 9:38 PM
Great tip, got my 4870×2 installed in win7 x86 after tearing my hair out for an hour.
By Terry Bowman, April 6, 2010 @ 8:50 PM
Nice! Step 2 did the trick for me. Kudos!
By Cornan The Iowan, April 15, 2010 @ 1:32 PM
Step 2 for me, too, on Windows 7 Ultimate 64-bit.
I noticed that the install included a VS2008 sp1 update as well, perhaps similar to the VS2005 fix.
By Vorcyon, June 17, 2010 @ 7:36 PM
Step #2 did the trick for me as well, Windows 7 Professional 64-bit.
Thanks!
By auhckw, June 22, 2010 @ 12:06 AM
Wow.. thanks a lot. Step 2 did the trick… nice
By Mattison, July 4, 2010 @ 1:09 AM
Thank you so much for explaining how to do it in the command prompt, as that solution worked flawlessly for me! Stupid ATI!
By Russell, July 4, 2010 @ 6:44 AM
I have another fix, just incase this don’t work:
try to install catalyst, even if it breaks.
go to the device manager, and find the old driver.
click update, and opt to manually find the files, then go the the ATI folder
then it should be the /support/packages/drivers
let windows find the files… it will do some wierd stuff like change resolutions for a few minutes… but it worked find on my gateway. only good for updated the driver… but really, who actually uses catalyst?
By sylverfyre, August 31, 2010 @ 8:58 AM
Worked for me, though your MS installer cleanup link no longer points to it. I ended up just skipping that step; either step 1 or 2 was the problem; I already have and swear by copious CCleaner usage.