How to fix "Catalyst Install Manager has stopped working" – Resolved

This is a quick article on how to fix that awful “Catalyst Install Manager has stopped working” message that people have been getting on the last three or so versions of catalyst. This may fix other programs for you as well actually.

Catalyst Crash

Catalyst Crash

Step 1. Close all ATI services/processes in task manager (control+alt+delete)

Step 2. Download and run “KB961894 – VC++ Post 2005 SP1 Redistributable” this resolves many issues that people have had.  Even if you think you have installed this before, install it again, as many times this is corrupted. Select ENU (vcredist_x86.exe) for 32bit OR ENU (vcredist_x64.exe) for 64Bit.

Step 3. Download, install and run the  Microsoft Installer CleanUp Utility. I know this sounds weird but this can solve a lot of the problems. Use it to uninstall catalyst.

Step 4. Download and install CC Cleaner. Run it a few times.

Reboot and try now!

Note: You may need to do this in safe mode.

Another Fix
1. Go to start -> run -> cmd (use administrative privileges)
2. Go to the folder you extracted the ati drivers (the default should be something like C:\ATI\SUPPORT\ ***** ) *** = the folder inside support.
3. Navigate to the BIN (BIN64 for 64 bit OS users) folder (ex: users can type “cd c:\ati\support\*****” to get to that location and then hit enter)
4. Now type atisetup.exe -Install -Output screen

Hopefully that worked.

If this solution does not work there is another more elaborate solution on Driver Heaven that you can try.

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10 Comments

  • By Fjodor Kon Karne, January 27, 2010 @ 11:40 PM

    This tip never gets old.
    It solves everything, heck Im sure if you applied this page to the world we would have utopia before the day is over.

  • By Kyle, February 23, 2010 @ 6:58 PM

    Life Saver! I never comment on blogs but this was so helpful I had to. Thank you very, very much!

  • By Naota, February 24, 2010 @ 12:22 AM

    Hi Kyle. I am glad that this tutorial helped you!

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